Privacy Policy & HIPAA Notice of Privacy Practices New Smile Now by Kremer Dental Care
At New Smile Now, operated by Kremer Dental Care and led by Dr. Kevin Kremer, we are fundamentally committed to protecting your privacy and securing your personal and health information.
This page outlines our Website Privacy Policy and our Health Insurance Portability and Accountability Act (HIPAA) Notice of Privacy Practices. This document governs the data collection and usage practices for our Chico, California practice, our website (https://www.newsmilenowimplants.com/), and all related patient interactions.
HIPAA Notice of Privacy Practices
Your protected health information (PHI) is strictly confidential. This notice describes how your medical and dental information may be used and disclosed, and how you can get access to this information. Please review it carefully.
How We Use Your Health Information
We use your PHI to provide you with the highest quality of clinical dentistry, focusing strictly on implant-based tooth replacement and patient comfort. Specific ways we may use or share your information include:
- For Treatment & Consultation: We use your dental records to plan and execute customized treatment plans. We understand that issues such as missing teeth, loose dentures causing gum irritation, or the embarrassment of slipping dentures are highly sensitive. Your data allows us to coordinate care for single dental implants, full-mouth/All-on-X style solutions, implant-supported dentures, and same-day teeth procedures with complete discretion.
- For Surgical & Preparatory Coordination: Your medical history is critical when planning tooth extractions, evaluating jawbone density for bone grafting, and managing your post-operative care and recovery.
- For Anesthesia and Sedation Safety: If you experience dental anxiety and opt for oral sedation, nitrous oxide ("laughing gas"), or IV sedation, we use your health data to ensure your safety. Furthermore, as one of the few dental offices in Northern California providing general anesthesia, your necessary health information will be shared directly with our monitoring anesthesiologist.
- For Payment and Financing: We may use your information to facilitate flexible implant financing options or process necessary documentation to secure payment for your dental services.
Website Privacy Policy
When you visit the New Smile Now website, we collect specific information to help facilitate your care, arrange your appointments, and improve your patient experience.
Information We Collect Online
- Direct Submissions: We collect personal information (such as your name and phone number) when you voluntarily submit details through our "Schedule an appointment" online contact form.
- Consultation Inquiries: Information you provide regarding your specific dental needs—such as failing dental implants, failing teeth, or the desire to compare bridges versus dentures—is securely collected to prepare our team for your consultation.
- Patient Resources: We track interactions with our patient resources, such as access to pre-operative and post-operative instructions, to ensure our digital materials are meeting patient needs.
How We Protect Your Digital Information
We employ rigorous administrative and technical security measures to protect the information you submit through our website. Because email is not utilized as a standard public contact method for our practice, we rely entirely on our secure online contact workflows and direct phone communications to handle your sensitive inquiries safely.
Your Patient Rights
Under HIPAA, you have distinct rights regarding your protected health information:
- Right to Access: You may request to inspect and copy your dental records, treatment plans, and imaging.
- Right to Amend: If you believe your health information is incorrect or incomplete, you may request an official amendment to your file.
- Right to Restrict: You may request specific restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations.
- Right to Confidential Communications: You can request that we communicate with you in a specific way (e.g., calling your mobile phone instead of a home number, or using a specific mailing address).
Contacting Our Privacy Officer
If you have questions about this Privacy Policy, wish to exercise your patient rights, or want to report a privacy concern, please reach out to our team directly. We do not process privacy requests via email; please use the phone numbers or physical addresses listed below.
Primary Clinic Location: New Smile Now 3008 Cohasset Rd. Chico, CA 95973
Secondary / Administrative Address: 3 Glenbrook Ct. Chico, CA 95973
Phone Communications:
- New Patients & Main Line: (530) 423–3330
- Current Patients: (530) 892-1234
- Hours of Operation: Monday–Friday (8am–5pm) | Tuesday–Thursday (7am–6pm)
